Customer Service FAQ
Thank you for visiting our website. If you need additional assistance, please contact us in any of the following ways.
- E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We will strive to respond to your queries in a timely fashion.
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- Telephone: 502-222-5631. We are available to assist you Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Standard Time. If you call and the answering machine comes on, please leave as detailed a message as you can. It is helpful if you include your full name and ZIP code and your subscription record number if you have it available. Be sure to leave your phone number. It is also helpful if you spell your name for us. We will call back as soon as possible. The office is closed on major holidays.
- Fax: 502-222-4527. It would be helpful for you to include your name and address in your fax along with your phone and fax numbers. If you are already a subscriber, please list your subscription record number, if possible.
- U.S. mail: The Flow Magazine, PO Box 69, 8300 Hidden Valley Rd., Westport KY 40077.
